Business and personal informationThis includes basic identification and contact information, such as your name and contact details, complete profile, your pictures and also includes all information given to us in the course of time or in any other capacity.
Market place informationIn case of Third Party Sales, if any, on our website, when we obtain information and details from you specifically to enable you to buy a product or service offered on our web site by any other third party, we assume that in giving us your information, you are also giving us permission to pass it to the third party so as to enable it to provide you the products and services.
Information you post on our websiteInformation you send to us by posting to a forum or blog or in your advertisement, is stored on our servers. We do not specifically use that information except to allow it to be read, but you will see in our terms and conditions that we reserve a right to use it in any way we decide. Further, we reserve the right to allow or disallow any such post as per our prudence.
Financial information relating to your credit cardsThis information is never taken by us either through our website or otherwise. At the point of payment, you are transferred to a secure page on the website of some other reputable payment service provider. That page may be dressed in our “livery”, but it is not controlled by us. Our staff and contractors never have access to it. We are in no way responsible for any technical/connectivity/usage error that may be faced by you during the use of the website.
Financial information about your direct debitWhen you have agreed to set up a direct debit arrangement, the information you have given to us is passed to our own banks for processing according to our instructions. We do keep a copy of the same.
Credit referenceTo assist in combating fraud, we may share information with credit reference agencies, so far as it relates to clients or customers or networkers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.
Content you provide to us with a view to be used by third partyIf you provide information to us with a view to it being read, copied, downloaded or used by other people, for example, if you upload any information on our website which is publically visible or downloadable like your details, profile, your pictures etc. we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to all the world, you have no control whatever as to how it is used.
CookiesA cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us to analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
ComplainingWhen we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is. We may also compile statistics showing information obtained from this source to assess the level of service we provide.
Marketing informationWe may pass your profile, pictures, email address and name to selected associates
Re-marketingWe may use re-marketing from time to time. This involves Google or any other advertising company placing a tag or marker on your website in order to be able to serve to you an advert for our products / services when you visit some other website.
Use of site by childrenWe do not market to children, nor do we sell products or services for purchase by children. We do sell products and services for end use by children, but for purchase by adults. If you are under 18, please do not visit and register on our website.
Disclosure to Government and their agenciesWe are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
Compliance with the lawThis confidentiality policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business.
Review or update or remove personally identifiable informationAt any time you may review or update or remove the personally identifiable information that we hold about you, by contacting us thru contact us page. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
Data may be “processed” outside IndiaOur web sites are hosted in and out of India as per requirement. We also use outsourced services in countries outside India from time to time in other aspects of our business. Accordingly, data obtained within India may be “processed” outside India and data obtained in any other country may be processed within or outside that country.